Royal Men's Wear ships within India only, from Thane, Maharashtra. We are an online-only retailer and do not operate a customer-facing showroom, so there is nothing to try on before ordering. The address here is our business and order fulfilment address.
The same numbers on every page
| Order handling | 1–2 business days |
| Courier transit — metro cities | 2–4 business days |
| Courier transit — rest of India | 4–8 business days |
| Total — metro cities | 3–6 business days |
| Total — rest of India | 5–10 business days |
| Free delivery from | ₹699 |
| Delivery charge below that | flat ₹49 |
| Return window | 10 days from delivery, unworn with tags |
| Damaged or incomplete order | report within 48 hours |
| Refund once a return reaches us | 5 business days |
| Refund after a cancellation | 5–7 business days |
Delivery figures are estimates, not guaranteed dates.
Where the estimate comes from
Handling is 1–2 business days from order to courier handover. Transit is the courier’s own time on the road. Together that gives 3–6 business days to metro cities and 5–10 business days to the rest of India. Business days exclude Sundays and public holidays.
Delivery charges
Free from ₹699. Below that a flat ₹49 applies to the whole order however many garments it contains. The product price is shown on the product page; applicable delivery charges are shown before checkout is completed.
Where we deliver
To PIN codes our courier partners serve across India. If yours cannot be serviced we contact you and refund in full. Cash on Delivery is available for eligible orders and PIN codes.
Tracking
A tracking number is emailed at handover. It belongs to the courier and is not the same as your Order ID, which is our reference. The first scan can take a day to appear.
Multi-item orders
Larger orders occasionally travel as two parcels arriving a day apart; both tracking numbers are in the dispatch email. If part of an order arrives without the rest, please give it one working day before contacting us.
Damaged or incomplete orders
Contact us within 48 hours of delivery with photographs of the parcel and its contents; an unboxing video is strongly recommended. We review each case and arrange a replacement or a refund where applicable, and we cover the return shipping when the fault is ours.
Orders placed after 3:00 PM IST are picked up the next working day. We do not dispatch on days the shop is closed or on public holidays, and delivery windows are estimates rather than guaranteed dates.