Can you give me a GST tax invoice?
No. Royal Men's Wear is not registered for GST because the business operates below the applicable GST registration threshold. GST is not charged separately on your order and we cannot issue a GST tax invoice bearing a registration number. An order invoice is included with the parcel.
How do I choose a size?
Measure a garment you already own and like, laid flat on a table — chest across for a shirt, waist and inside leg for trousers — and compare those numbers against the size chart on the listing. Ordering by the label size you usually buy is the single biggest cause of returns, because cuts vary widely between makers.
How do I pay?
UPI or Cash on Delivery. No cards, net banking or wallets. COD is available for eligible orders and PIN codes with no extra fee.
What does delivery cost?
Free from ₹699. Below that, a flat ₹49 for the whole order, shown before checkout is completed.
How long does an order take?
1–2 business days of handling plus courier transit: 3–6 business days in total to metro cities and 5–10 business days elsewhere in India. Estimates, not guaranteed dates.
Can I return something that does not fit?
Yes, if you tell us within 10 days of delivery and the garment is unworn, unwashed and still has its tags. Return shipping for a size or change-of-mind return is paid by you.
Can I return innerwear?
Not once the pack is opened. For hygiene reasons, undershirts and multipack innerwear cannot be taken back after opening. An unopened, sealed pack within the 10 day window can be returned.
Will the colour match the photograph?
Closely, but not exactly. Screens differ and fabric shade varies between production batches. If an exact shade matters, say so before ordering and we will describe what we have in hand.
Do you alter or hem trousers?
No. We do not offer alterations. Several trouser styles are stocked in 30, 32 and 34 inch inseams so they can be worn without altering — check the listing.
My parcel arrived damaged. What now?
Email [email protected] within 48 hours of delivery with photographs of the parcel and its contents. An unboxing video is strongly recommended. We arrange a replacement or a refund where applicable and cover the return shipping when the fault is ours.
When do I get my refund?
Within 5 business days of a return reaching us and being checked. A cancellation before dispatch is refunded within 5–7 business days.
Can I visit and try things on?
No. We are an online-only retailer and do not operate a customer-facing showroom, so there is nothing to try on before ordering. The address here is our business and order fulfilment address. Everything is delivered by courier.